Kravins Cafe & Bakery is a company based in Lekki Phase 1 (Lagos) and is recruiting to fill the position of:
JOB TITLE: CAFÉ MANAGER
LOCATION: Lagos
JOB DESCRIPTION
The Cafe manager will be responsible for the day-to-day operations of the café. Including cafe finances & stock management, health and safety responsibilities, over-seeing the catering for exhibitions, events and bookings and managing a small team. The manager is integral in creating an environment that is welcoming to existing and new customers and developing a self-sustaining cafe that provides a varied and healthy menu together with consistent, professional service.
BASIC RESPONSIBLITIES
Operational
Creation and implementation of all operational and administrative policies and procedures to ensure the Cafe, and catered events, run smoothly at all times
Overseeing the rostering for Cafe staff
Managing the catering arrangements for events, meetings and exhibitions. Dealing with customers (external and internal)
Markerting/Sales
Ensuring the café’s products and services are marketed to prospective customers
Overseeing growth in sales by securing catered events, meetings and exhibitions
Developing and implementing successfully run promotional campaigns
Financial Support
Administrating the annual Cafe budget, as set with the Managing Director
Managing the day-to-day handling of cash
Providing weekly sales and purchasing figures to accounts
Customer Service
Providing high level of customer service to ensure client satisfaction and smooth running of the cafe
Putting in place follow up and feedback mechanisms for clients
Dealing with any customer complaints that may arise
Health & Safety
Following health and safety duties as specified in the organisations safety statement
Setup, manage and implement the Cafe’s Food Safety Management Plan in accordance with local health and safety standards
HR
Ensure correct HR systems, policies and procedures for the organisation and employ correct practice in relation to Cafe staff
Creation of staff training and individual plans for Cafe staff with regards to food handling
Oversee staff supervision and support policies (including appraisals)
Line management responsibilities
Development
Develop a seasonal, healthy food menu
Establish and maintain good working relationships with suppliers
Work with the Management to identify user groups within the community to make use of the cafe in quieter times.
Increase turnover in order to create a viable and self-sustaining cafe
Other
Any other duties as assigned
Attending internal meetings and training & development courses as agreed
SKILLS & PERSON SPECIFICATION
Previous experience of working in the food service industry at a similar level
Previous customer care experience essential
Baking skills desirable
Previous experience in stock control, waste management, financial reporting etc
Food Safety qualification essential – training can be provided
The ideal candidate will have a passion for good food/baked goods and the enthusiasm to develop a creative and varied food/bakery menu
A good command of MS Office systems, working knowledge of SAGE desirable but not essential.
The cafe manager should be able to work under their own initiative and build the café into a sustainable enterprise
Excellent organisational skills are essential as is the ability to co-ordinate staff and volunteers
Previous line management skills desirable, as this post will involve supporting, mentoring and encouraging cafe staff as well as volunteers/interns to develop new skills and confidence
An interest in social media would be desirable
Be enthusiastic in creating a friendly environment for the general public
HOW TO APPLY
Applicants should send CVs via email to kravinsdesserts@gmail.com or info@kravinsdesserts.com
The post Apply Now For Job Vacancy At Kravins Cafe & Bakery appeared first on Jobimu Blog.
Apply Now For Job Vacancy At Kravins Cafe & Bakery
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