Oracle Corporation is an American multinational computer technology corporation headquartered in Redwood City, California, United States. The company specializes in developing and marketing computer hardware systems and enterprise software products – particularly its own brands of database management systems. As of 2011, Oracle is the second-largest software maker by revenue, after Microsoft.
Job Title: ACS Senior FMW Engineer -Systems Analyst 3-Support
Location
Lagos
Job Field
Engineering, Technical, ICT, Computer
Requirement
Reports to Advanced Customer Services ACS Delivery management
Works as part of the Oracle ACS Delivery team
May be asked to work during nights or weekends on the shift basis to cover 24x7 service coverage
Role
Provide technical guidance and assistance either as required or as part of longer term engagements with key customers
Monitoring customer"s critical systems for incidents, identify operations issues and problems, supporting in problem resolution
Provide reactive onsite and remote technical assistance in close cooperation with Oracle Global Support and Product Development for problem analysis and investigation.
Provide alternative temporary workarounds to technical problems in customer’s Oracle systems
Provide proactive technical advices to avoid possible future issues. Work with customers and other Oracle professionals to ensure proper design and implementation of relevant solutions.
Document work delivered to customers
Plan and document Oracle service activities in the assigned accounts, drive their execution and communicate their status to senior customer and Oracle management
Qualification
Computer Science or related degree discipline• Technical knowledge: Oracle Weblogic Administration, Oracle FMW Platform, BPEL, J2EE, Advanced performance tuning and optimization techniques, Strong UNIX skills.
Minimum of 6 years in Application Servers J2EE with supporting, managing production and non-production environments
Experience in SOA, Weblogic, Webcenter , BEA, OBIEE, OAM ,Oracle Hyperion , LDAP, SSO , SSL
Experience in Oracle Fusion and its integration with E-Business suite , Sieble and Hyperion
Experience in 10g/11g Database
Advising on design of high availability solutions
Optimizing Oracle software environment for optimum configuration, its performance and availability, achieving cost efficiency
Experience with complex incident diagnostics and resolutions in multi vendor and multi-technology environments
Leading one or more IT change management projects where Oracle technology was involved. Communicating with and presenting to senior IT management on various aspects of running IT systems and projects
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Recruitment at Oracle Corporation (ACS Senior FMW Engineer)
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